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Zefer]

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Project]
Zefer was developing a Knowledge Management System (known as 360) to act as both their internal knowledge sharing and transfer platform and their client extranet.  

The Director of Knowledge Management at Zefer had determined the requirements and development platform (Broadvision). Zefer then engaged me to direct the User-Experience Design of the 360 Knowledge Management System, including the creative solution and information architecture.


Approach]
  • Developed user scenarios for every user action of the system
  • Developed the creative solution in accordance with new branding directives within Zefer

  • Developed the information architecture to support the content and user scenarios
  • Hired design and front-end development team
  • Worked with development team to integrate design solutions within Broadvision development schema

Services]
  • Creative Direction and design
  • Information architecture
  • Design team lead and coordinator
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